Legal notice

Notations are based on the Specified Commercial Transaction Act

Service Name: CROWNJUN ONLINE 

URL: https://www.crownjun.com/

Sales Company: Kono Seisakusho Co., Ltd.

Representative: Junichi Kono

Address: 2-11-10 Soya, Ichikawa, Chiba 272-0832, Japan

Phone Number: +81-47-372-3281

Phone Hours: Weekdays 9:00 AM - 5:00 PM JST

Email Address: info@crownjun.co.jp

Additional Fees:
・Customs duties
May be imposed according to regional policy requirements.
・Shipping fees
Shipping fees will be informed at the order screen after adding the product to the cart.

Payment Methods & Timing: Credit Card (immediate payment upon order application)

Product Delivery Time:
We will check inventory after you place an order and send an order confirmation email if the item is in stock.
If the item is out of stock and made to order, it will take about 2 weeks for delivery.
We will send an order confirmation email as soon as the product is ready.
We will promptly ship the product after sending the order confirmation email.

Delivery Method: EMS/UPS/FedEx

Cancellation Policy: Cancellations are accepted only until the order confirmation email is received.
If the item is not received by the storage period of the shipping company or if the receipt is refused, it will be considered a cancellation after order confirmation, and we will charge a 10% handling fee of the total purchase amount plus shipping.
(The amount after deducting the shipping fee and handling fee from the total purchase amount will be refunded)

Returns:
Customer's convenience: No returns accepted
Our fault: Accepted within 30 days of product arrival via email.